Privacy Policy

At Braydon House, we are deeply committed to protecting the privacy of every individual we serve — especially the young people at the heart of our mission. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using braydonhouse.net or participating in our programs, you agree to the practices described here.
 
 

Information We Collect

Depending on how you interact with Braydon House, we may collect the following types of information:

Personal information you provide directly:

  • Name, email address, phone number, and mailing address
  • Scholarship or nomination application details, including essays, references, and financial information
  • Donation payment information (processed securely by our payment processor)
  • Event registration details
  • Merchandise order details
  • Testimonials, stories, or other content you submit voluntarily
  • Messages sent to us via our contact form or email

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring URLs and device information
  • Cookie and analytics data (see Section 7)

 

How We Collect It

We collect information when you:

  • Visit or browse braydonhouse.net
  • Submit a scholarship nomination or application
  • Make a donation through our website
  • Register for or attend an event
  • Purchase merchandise
  • Sign up for our newsletter or email updates
  • Contact us through any form or email address
  • Submit a testimonial or story
 

How We Use Your Information

We use the information we collect to:

  • Process and evaluate scholarship and nomination applications
  • Process donations and issue tax receipts
  • Communicate with you about our programs, events, and updates
  • Fulfill merchandise orders
  • Improve our website and understand how it is used
  • Share stories and testimonials (with your explicit consent)
  • Comply with legal obligations
  • Protect the safety of individuals participating in our programs

We will never use your personal information for commercial marketing purposes or sell it to third parties for their marketing use.

Sharing Your Information

Braydon House does not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

  • Service providers: Third-party vendors who help us operate our website, process payments, manage email communications, or fulfill orders — bound by confidentiality obligations
  • Program partners: Organizations collaborating on a specific program or event, only with your knowledge
  • Legal compliance: When required by law, court order, or to protect the rights, safety, or property of Braydon House or the public
  • Organizational transfers: In the unlikely event of a merger or transfer of assets, personal data would be handled consistently with this policy

 

Children’s Privacy

Because our mission centers on young people, we take the privacy of minors especially seriously.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a program participant is under 18, we require parental or guardian consent before collecting and processing their personal information.

If you believe we have inadvertently collected information from a child under 13 without appropriate consent, please contact us immediately, and we will promptly delete that information.

We are committed to complying with the Children’s Online Privacy Protection Act (COPPA) and any applicable state laws relating to the privacy of minors.

 

Donor Privacy

We respect the generosity and privacy of our donors. Donor information is used solely to process contributions, issue tax acknowledgment letters, and communicate about our mission and impact.

  • We do not sell, share, or trade donor lists with any other organization
  • Donors who wish to give anonymously may request this at the time of donation
  • Payment card details are handled exclusively by our PCI-compliant payment processor and are never stored on our servers

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and understand how visitors use our site. Cookies are small text files placed on your device.

We may use:

  • Essential cookies: Necessary for the website to function properly
  • Analytics cookies: To understand traffic patterns and improve our site (e.g., Google Analytics)
  • Functional cookies: To remember your preferences

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site. We do not use cookies to serve targeted advertising.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure HTTPS connections, access controls, and working only with reputable service providers.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Scholarship application records are retained for a minimum of seven years for audit and compliance purposes. Donor records are retained as required by non-profit accounting standards and applicable law.

When information is no longer needed, we securely delete or anonymize it.

Your Rights & Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information, subject to legal retention requirements
  • Opt out of communications: Unsubscribe from our newsletter or email updates at any time using the unsubscribe link in any email, or by contacting us directly
  • Withdraw consent: Where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or programs after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Braydon House, Inc.

Registered 501(c)(3) Non-Profit · State of Arkansas

braydonhouse.net/contact